Educational Visit of Students at The Master of Hospital Administration program to Singapore Hospitals
On Tuesday, 12 August 2025, a group of 30 students from the Master of Hospital Administration program at Hasanuddin University undertook an educational visit to two hospitals in Singapore: Mount Elizabeth Hospital and Gleneagles Hospital. The visit was led by Dr. Nur Arifah, SKM, M.A.
Dr. Nur Arifah explained that the purpose of this visit was to enhance the students’ understanding of healthcare management practices in an international context. This activity is crucial for providing students with insights into hospital management abroad, enriching their understanding beyond what they learn in the classroom at UNHAS. All participating students are healthcare practitioners, including directors, managers, case managers, doctors, nurses, and pharmacists. They are expected to develop and apply the insights gained from this visit in their workplaces.
At Mount Elizabeth Hospital, the students were warmly welcomed by CEO Yong Yih Ming, HMA, and Lim Xueni, Director of Operations, along with several staff members. Lim Xueni delivered a presentation discussing the hospital’s management practices and the Renaissance Project, which incorporates digital products such as robots used in surgical procedures. It was highlighted that 20% of their patients come from Indonesia, and in response to patient needs, the hospital is expanding its capacity by adding one additional room with one bed and reducing the number of rooms with four beds.
Meanwhile, at Gleneagles Hospital, the students were greeted by CEO Dr. Thomas Wee, Dr. Yang Guirong, Director of Operations, and several staff members. Dr. Yang Guirong explained that the hospital implements numerous protocols while maintaining flexibility. He introduced the Da Vinci Xi, a surgical equipment used for urology, and discussed the development of a hybrid operating room set to be operational in September 2025. Gleneagles Hospital is also focusing on marketing strategies by continuously enhancing their healthcare service products, identifying niche markets, and establishing partnerships with several hospitals in Indonesia.
During their time at the hospitals, the students engaged in discussions with healthcare professionals and gained insights into the operational and administrative aspects of these renowned institutions. The students also conducted a hospital tour guided by the hospital’s staff.
Upon returning to Indonesia, the students will compile reports and present their findings along with follow-up action plans based on their visits.
This educational experience is expected to significantly enrich the students’ understanding of international healthcare management and prepare them for their future careers in healthcare administration.
